Understand the affected site
Review suspicious behavior, relevant files, accounts and configuration. Preserve useful information before making changes that could remove it.
Website security & recovery
Help for a compromised website.
Unexpected redirects, unfamiliar accounts or a browser warning need a careful review. Faith Forge Labs helps website owners understand what is affected, plan cleanup and check a controlled recovery.
Describe what happenedA recovery needs more than a page that looks normal.
Choose a recovery approach
Compare cleanup, replacing affected components and restoring a checked backup. The choice depends on the condition of the site and the information available.
Check the return to service
Repeat the important website tasks, document what was checked and identify any provider decisions or unresolved questions.
Know where this service fits.
This is website-focused support. An incident involving the wider hosting account, staff devices or other business systems may need the hosting provider or another incident-response specialist. The scope and those dependencies should be clear before work proceeds.
Review the website recovery services or see how the work is organized.
Tell us what you have noticed.
Use Contact Us at the bottom right or email Faith Forge Labs. Include the public site address and a general description. Keep passwords, private logs and customer records out of the inquiry.
Prepare your first message